kids safe online

Dear parents and caregivers, 

Today we have received information in regards to a serious social media alert.  The Department of Education have informed all schools of the alert and important information has been shared with all staff in relation to responding to any students experiencing distress.  All parents should be aware of this and it would be advisable for parents/guardians to keep their children off social media for the next couple of days. 

The eSafety Commissioner is aware of distressing reports about a video of a suicide circulating social media platforms. eSafety has contacted social media companies about the reports and will continue working with them to monitor the situation.

Important points:

  • We are encouraging people who encounter this content to report it to the social media platform they’ve seen it on, or to eSafety at
  • Please exercise discretion in any communication about this incident.  Staff have been advised to avoid raising the issue with students who may not have heard or been exposed to this video. Drawing undue attention to the issue may cause unnecessary worry or distress and increase exposure. Please avoid the urge of asking your children if they have seen the video as this will often result in them searching for it online.    
  • If a life is in danger call Triple Zero (000) right now.

Please encourage anyone who may be at risk or experiencing emotional distress, including worried family and friends, to contact one of the following services:

  • Kids Helpline. 1800 55 1800. Phone support is there all day, every day. Online support is open from 8am-midnight every day (AEST).
  • Suicide Callback Service. 1300 659 467. Phone support all day, every day, and follow-up calls.
  •  Headspace. 1800 650 890. Open 9am-1am daily (AEST).
  •  Lifeline. 13 11 14. Phone support all day, every day. Online support 7pm-4am daily (AEST).
  •  Beyondblue. 1300 22 4636. Phone support all day, every day. Online support 3pm-midnight every day.

Thank you for your support.  It is vital that we work together as a community to keep our kids safe.